Accessibility

The Garage is located on Sauchiehall Street with a one-way approach from Charing Cross. Depending on the event, entry may be from the main entrance or the G2 door in our private car park.

The Garage is wheelchair accessible, however the main entrance on Sauchiehall Street is not. To reach the venue, customers must climb multiple flights of stairs (see below).

 

We have a wheelchair accessible door at the rear of our venue on Renfrew Street, located directly across from McLay’s Guest House and adjacent to Singl-End Café (see map below). This door allows customers direct access into The Garage. Due to noise restrictions we can only open the door before and after the gig or risk upsetting our neighbours.

 

If you would like arrange access via Renfrew Street, please contact access@hfents.com. Please arrive 5 minutes before doors open and a member of staff will greet you. If you have issues gaining entry, please phone 0141 332 1120 (option 4).

There is an accessible toilet in The Garage located in the hallway outside Main Bar. Radar keys are not required as it is unlocked before any gig/ event.

 

Booths run along one side of The Garage and on the balcony. To reach the balcony, customers must climb a staircase (see below). Depending on your needs, we can provide a booth on the main floor or on the balcony. Please note the view of the stage is restricted in both areas if seated. Please contact access@hfents.com to arrange a booth.

JOURNEY

STEPS TO CLIMB

Entrance – Cloakroom

27

Entrance – The Garage

40

Floor – Balcony

19

The Garage - Entrance Staircase
The Garage - Staircase
The Garage Balcony Staircase
The Garage Wheelchair Accessible Toilet
G2

G2 is a wheelchair accessible venue via the G2 entrance. Customers should be dropped off outside Lord of Fries on Sauchiehall Street and make their way up our lane, indicated with The Garage sign G2 painted on the road.  Please arrive at the door 5 minutes before doors open to find adequate space in the hall.

There is an accessible toilet in G2 located in the hallway at the bottom of the staircase. Radar keys are not required as it is unlocked before any gig/ event.

 

We have booths that run down the side of the hall. however please note that the view of the stage is restricted. Please contact access@hfents.com to arrange a booth.

G2 Car Park Entrance
G2 Car Park
G2 Wheelchair Accessible Entrance
G2 Wheelchair Accessible Hallway
G2 Wheelchair Accessible Toilet

We apologise that The Attic is not wheelchair accessible venue as it is located on the top floor. As this is a small venue, the only seating available is located out of view of the stage.

The entrance to The Attic is in the G2 car park. Customers should be dropped off outside Lord of Fries on Sauchiehall Street and make their way up our lane, indicated with The Garage sign and The Attic painted on the road.

Essential Companion Tickets

We aim to facilitate an equal experience for all patrons, therefore deaf and disabled patrons may be accompanied by an essential companion free of charge. If you are requesting an essential companion ticket, please email access@hfents.com at the time of booking.

 

The following forms of copied evidence makes a customer automatically eligible for an essential companion ticket:

 

– Front page of DLA / PIP
– Front page of Attendance Allowance letter
– Evidence that registered severely sight impaired
– Recognised Assistance Dog ID card
– Credability’s Access Card

 

For those who can’t provide the recommended evidence, we will review each application on a case-by-case basis.

Assistance Dogs

Assistance dogs are welcome at The Garage, but please be aware that noise levels are high.

 

Please notify us if an assistance dog will be accompanying you. We do not take responsibility for any assistance dogs and ask that the dog remains with the owner. Please note that dogs attending The Garage must be registered guide dogs, therefore appropriate ID must be shown on behalf of the dog.

Strobe Lighting

Strobe lighting and other special effects are often used during performances. If you have any questions please contact us.

Medical Requirements

Please notify us ahead of arrival of any medical items you require to prevent any security related concerns via access@hfents.com. Please ensure that prescription medication is in its original packaging.

Hidden Disabilities

We recognise the Hidden Disabilities Sunflower. Customers with Additional Needs/Hidden Disabilities can wear a lanyard to make our staff aware of hidden disabilities. If you plan on wearing a lanyard, please email access@hfents.com.

Accessibility Enquiries

Please contact access@hfents.com and we will do our best to accommodate you.